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FAQ
Answers
Frequently Asked Questions
Still have a question about documentation, testing, or shipping? Our team is available by email or phone, Monday–Friday, 9 AM–4 PM PST.
What are research peptides?
Research peptides are chemical compounds supplied exclusively for laboratory and scientific research. Puratek products are intended for analytical, experimental, or educational research purposes only and are not intended for human or animal use.
Are your products intended for human or animal use?
No. All Puratek products are strictly intended for laboratory and research use only. They are not intended for human or animal consumption, diagnostic, therapeutic, or clinical use.
Can I see a certificate of analysis (COA) before I buy?
Yes. Batch-specific Certificates of Analysis (COAs) are available so researchers can review testing and verification information associated with a product batch.
How are your peptides tested and verified?
Every batch must pass Puratek's testing and verification standards before release. Batch-specific COAs provide documentation of the applicable testing results.
How should research peptides be stored and handled?
Research peptides should be stored and handled according to the product-specific information and documentation provided by Puratek. They should only be handled by qualified individuals in appropriate laboratory or research environments.
Where do you ship from, and how fast?
Orders are shipped from within the United States. Orders placed before 1 PM PST, Monday through Friday, are eligible for same-day dispatch.
What is your refund and return policy?
Please refer to Puratek's applicable refund, return, and purity guarantee policies for current eligibility requirements and conditions.
Why are your products labelled "not for human or animal consumption"?
Puratek products are supplied exclusively for laboratory and research purposes. The label makes clear that these products are not intended for human or animal consumption, diagnostic, therapeutic, or clinical use.